Every call should have an endpoint. Call disposition codes help sales reps in many ways. They can log answers, missed connections, callbacks and buy signals. So use this guide to categorize calls, assign follow up tasks and keep CRM data useful. TL;DR You can start with a small list of call disposition codes for cold […]
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How to Build a Trucking Insurance Prospect List From FMCSA Data
FMCSA allows you to download motor carrier information that you can use to build a trucking insurance prospect list. Filter the data based on fields such as power units, radius, cargo and business experience. The data can help you find out the existing insurance agency of a company and when its policy may expire. Keep […]
How to A/B Test a Cold Call Script: A Step by Step Guide
A cold call script A/B test involves testing two sales scripts with similar prospects and selecting the winning script based on the calling results. It works when there are single variables to test, the test gets equal attention and the calling team measures the same thing from beginning to end. TL;DR To A/B test a […]
Who to Contact When Selling Trucking Insurance: The Decision-Maker Map by Fleet Size and Authority Type
Trucking insurance calls may die on the first attempt if you don’t know who to contact. A dispatcher can answer your calls while the truck is on the road. This is why you need to manage some key information before calling. This information includes who controls the truck and how many power units a company […]
In-House Sales Rep or Outsourced Prospecting: What Fits Your Brokerage?
Hire a freight broker sales rep, or go another way? If you run a small brokerage and need more shippers, you’ve got three realistic options: a W-2 sales rep, a commission-only 1099 agent, or an outside team that books meetings for you. Any of them can work, and any of them can go sideways if […]
When Do Brands Switch 3PLs? A Month-by-Month Prospecting Calendar for 3PL Sales Teams
E-commerce and DTC brands switch to a new 3PL when repeated service problems start affecting orders and growth. January to March can be a good time to plan the move. Because the holiday rush has just started to slow down. But whenever you decide to switch to a third-party logistics (3PL), the switch takes a […]
Can You Cold Call Owner-Operators? TCPA and Do Not Call Rules for Prospecting Trucking Companies
Yes, you can definitely cold call owner-operators through manual dialing. But many owner-operators use their personal phones for business. So some of their numbers may still be protected by Do Not Call rules. 53.2% of Federal Motor Carrier Safety Administration (FMCSA) carriers run one truck, often from the owner’s cell. Under federal regulation, that cell […]
Outsourced vs. In-House Appointment Setting for Trucking Insurance Agencies
Outsourced appointment setting works for calling lots of small carriers. Carriers with 1–10 power units are 90.2% of fleets. Keep fleets of 11 or more in-house. A producer paid the $61,550 BLS median must write $1,640,239 in commercial auto premium. That uses a 25% split and AIG’s 15.01% midpoint. Your producers want to quote, not […]
How to Handle ATM Placement Objections on Cold Calls, Email and LinkedIn
Most Automated Teller Machine (ATM) placement objections are answerable from only two documents. The first one is the store’s current contract, and the second one is the deal you are offering. The key here is to understand the store owners’ concerns and risks and identify what matters most to them. At CallingAgency, we run many […]
How to Get Maintenance Contracts With Property Management Companies
To get maintenance contracts from property management companies, first you need to find the right companies. Then you need to find their decision maker, who approves or foresees the contract approval or can influence the decision. Once you get on their approved vendor list, you can compete to get the contract for repeat business. But […]