Imagine a business uses an old phone system. Its calls often fail, and to make repairs, it costs money. So, the owner now wants a better system. But the owner worries that changing it could cause the business to lose its phone numbers. When you are selling UCaaS, find out what problems the business has. […]

To get on a vendor list, you join the supplier network of the client’s managed service provider (MSP). The MSP runs the hiring program in a vendor management system (VMS). In all four states we checked, that is how agencies get in. A client can ask for your agency by name, but that rarely happens. […]