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Call Center Quality Control vs. Quality Assurance: What’s the Difference?

Quality is the key to the success of a calling agency. Offering high-quality products or services with a personalized experience to clients makes your company survive for the long term. Every cold-calling agency has its own development and growth strategy to ensure uninterrupted customer service. These strategies must include Quality Control (QC) and Quality Assurance […]

B2B Cold Calling Scripts

There are lots of marketing strategies. Cold calling is one of the effective marketing strategies for business-to-business, as it directly approaches potential customers. The power of cold-calling is to reach the business directly without optimizing marketing scripts to search results.  For B2B businesses, cold calling is the ground-breaker if there are powerful scripts that grab […]

Virtual Appointment Setter

A virtual appointment setter is a skilled sales professional who mainly sets appointments by reaching, qualifying, and screening potential leads in a virtual work environment. A virtual assistant appointment setter is mainly beneficial for businesses with limited budgets or space. Even today, many giant telemarketing companies are turning to virtual helpers more because of their […]