As a loan officer, you are always offering financial support to your clients to fulfill their dreams of starting a business, moving into a new home, and many more. However, the competition to stay relevant is increasing every year. Nowadays, you have to compete with banks and other financial institutions along with the latest applications, […]
How to Get Clients for Your Virtual Call Center?
A successful expert can generate clients by focusing on details related to your potential customer needs. A study by Bain & Company found that increasing customer retention rates by 5% can increase profits by 25%-95%. This focuses on the significant impact of customer loyalty on call center business profitability. You can get clients for your […]
Call Center Quality Control vs. Quality Assurance: Whatâs the Difference?
Quality is the key to the success of a calling agency. Offering high-quality products or services with a personalized experience to clients makes your company survive for the long term. Every cold-calling agency has its own development and growth strategy to ensure uninterrupted customer service. These strategies must include Quality Control (QC) and Quality Assurance […]
How Do You Build Rapport in Cold-Calling Real Estate?
Need help building personalized relationships with your real estate clients? Looking for the secret sauce to improve relationships with real estate leads in cold calling? The first rule of a meaningful relationship as a real estate cold-caller is to Know Your Clients (KYC). Being practical and understanding the client’s situation is the key to getting […]
