Timing in cold calling is everything, and for sales, it can mean the difference between a connection and a missed opportunity. As working patterns and technology evolve, so did the calling behaviour. “Bad timing” is what prospects say when they don’t want to say the real reason. Nobody wakes up thinking their problem is timing. […]
How to Pitch Commercial Cleaning Services to Facility Managers?
Pitching commercial cleaning services to facility managers takes preparation, knowledge of the industry, and operational credibility. Facility managers are not just window shoppers surfing low-cost vendors. And they have to keep their buildings safe, up-to-code, productive, and ready for inspection every day. If standards go down, if complaints rise, if there’s a safety incident, it is those […]
Who Actually Buys? Targeting Facility Managers vs Property Managers
In commercial cleaning sales, targeting the right decision-maker is critical. Many companies lose contracts not because of price or quality, but because they pitch the wrong person. In most commercial properties, the buying authority usually sits with either a facility manager or a property manager. While their titles sound similar, their responsibilities, priorities, and budget […]