Communication through direct calls has been constantly dropping in recent years. From Gen-Z to even millennials, everyone tries to avoid calls unless it’s necessary.
This is where texting and dropping voicemails without ringing the receiver’s phone is becoming more and more convenient. There is no urgency and the contact can see or hear the message in their suitable time, handy tool for customer service and different calling operations.
This blog will give you an idea how to drop voicemails into your prospects number without even ringing their phone.
What Does ‘Leave a Voicemail Without Calling’ Actually Mean?
Leaving a voicemail without calling means sending an audio message to someone’s voicemail without ringing their phone. Cold calling service providers use this as a strategic approach to warm up cold leads before calling. In this process, the contact’s phone doesn’t ring but a new voicemail is automatically saved into their inbox and they don’t get any missed calls.
This process is commonly known as ringless voicemail (RVM). On a RVM, the caller successfully bypasses the usual calling sequence but doesn’t violate any law.
How It Differs From a Normal Call?
As discussed, unlike conventional voice mails, in a RVM, the receiver’s phone doesn’t ring, rather they directly get the calls. Here are the differences between a conventional phone call and a RVM.
| Feature | Conventional Calls | RVMs |
| Initial Step | Caller manually dials the number. | No dialing sequence required. |
| Device Alert | Contact’s phone rings. | No ringing happens. |
| Route | Forwards to voicemail only if unanswered. | Targeted directly to the carrier’s server. |
| Delivery | Depends on a real-time call attempt. | Bypasses the telephone sequence layer. |
| Result | Caller records a message after a greeting. | Message appears in the inbox as new. |
How to Leave a Voicemail Without Calling?
Call based selling and marketing efforts especially telemarketing services is a time consuming process. Here a prospect needs 8-12 touchpoints to engage in an action. In complex business environments like B2B, decision makers take lots of consideration and time to finally conclude their purchase. RVMs here are strategically used to speed up the process.
Mainly there are 3 methods that are efficient to leave voicemails without ringing the receiver’s phone. Here are they:
Method 1: Carrier-Based Direct Voicemail
Carrier-based direct voicemail is a technique where incoming calls immediately go to a network-managed voicemail box. It bypasses the phone’s ring cycle using a network based system. Usually telemarketing or cold calling reps record a voice message according to the ICP’s core pain points and send it to targeted prospects list.
But this process is not for the whole list, only prospects using the same network can be debt RVMs in this method.
Step-by-Step Process of How Carrier-Based Direct Voicemail Works
Carrier-Based RVMs follows this sequential process:
- Select the ‘Send Message’ from options
- Enter the receiver’s phone number
- Record the message
- The carrier stores the recording directly in the recipient’s voicemail mailbox
In the process, no ringing occurs because the message is shifted internally via the carrier’s system.
Where Carrier-Based RVMs Are Commonly Used?
RVMs fulfill different business communication from lead nurturing to customer support. Here are some common areas where it works:
Cold Calling: Warming up cold leads before outreach.
Telemarketing: Appointment related notification, price update, funnel conversion targeted messages, follow ups, nurturing related messages.
Real Estate & Automobile: New property listing related notification, open house reminders, follow-ups, vehicle service reminders, lease-end notice and more.
Healthcare: Appointment confirmations, pre-visit instructions (e.g., fasting or eating before tests).
Financial Services: Payment reminders, loan application status updates, unusual activity notifications.
Method 2 : Third-Party Ringless Voicemail Services
Third-party ringless voicemail services are cloud-based software platforms which send pre-recorded audio directly to a contact’s voicemail.
Unlike conventional calls, it bypasses the PSTN (Public Switched Telephone Network) sequence. This voicemail drops uses Carrier Interconnection but here you get the service from a dedicated company.
Step-by-Step Process to Make Ringless Voicemails
For using third party software to make RVMs, here is the process you can follow.
- Upload a contact list
- Record or upload an audio file
- Schedule the voicemail drop
- The system transfers the file via a carrier gateway
- The message reaches the contacts inbox.
Major Platforms in the Market Who Provides Third-party Ringless Voicemail Services:
Here are the well known platforms you can use to make RVM:
Slybroadcast: Known for its user-friendly interface and “Pay-as-you-go” pricing strategy.
Drop Cowboy: Popular for its powerful API integrations and international reach.
Stratics Networks: Suitable for large volume type tasks like political campaign messages to large audiences.
VoiceDrop: Supports AI voice cloning and personalized messages that can be integrated with over 5,000 platforms.
LeadsRain: Known for its No-contract pay-as-you-go model and real-time analytics for multiple time zones operation.
InterCloud9: An old cloud-based operator well known for its high delivery rates and simple setup.
Call Loop: Favored for its deep integrations with CRMs like HubSpot and its ability to schedule automated “drip” voicemail campaigns.
DataMasters: Specialized for large-scale, data-driven outreach, often used for B2B lead generation and political campaign messages.
Project Broadcast: Popular among small businesses and entrepreneurs for mixing RVM with SMS marketing tools.
Although RVMs are a highly effective method for business for its ease of use and convenience, it has some challenges as well. Here are some advantages and channels for using third party RVM software:
| Advantages | Risks & Challenges |
| Easy to scale and suitable for mass outreach | Regulatory gray areas across jurisdictions |
| You can set an automatic schedule for your campaign l | Carrier filtering, throttling, or blocking |
| Cost far less than live calls | Spam classification by carriers or users |
| Internal analytics capability makes it handy | Reputation damage if poorly targeted or overused |
Method 3: Voicemail Drop via Sales Dialers
Voicemail drop is a built-in feature inside outbound sales dialing tools. The rep first dials a prospect as usual and if the call goes to voicemail, they simply wait for the greeting and the “beep.” After the beep, reps make just one click to drop the pre recorded message.
The previous two methods have diverse uses but this one is dedicated for call center service related tasks.
5 Step-by-Step Process How Reps Drops Voicemails
- Rep dials the prospect normally
- Voicemail greeting begins
- Rep clicks Drop Voicemail
- Pre-recorded message plays automatically
- Rep disconnects and moves to the next call
Leading Sales Dialer Platforms Who Provides Voicemail Drops
In sales calls, voicemail drop not just saves time of reps, it reduces cost per lead, call, and sale. Here are some of the leading platforms that provide one click voicemail drops.
Kixie: Renowned for its “Local Presence” dialing and easy 1-click voicemail drops that synchronizes with CRMs like HubSpot and Salesforce.
PhoneBurner: A high-speed power dialer that allows reps to drop a pre-recorded message and move to the next call without any idle time.
Dialpad: Features an AI-powered sales engine where the system detects the voicemail beep and drops the recording automatically, freeing the rep to focus on live conversations.
JustCall: Popular for multi-channel sales teams, offering a one-click drop feature and automated SMS follow-ups for a higher callback(inbound) rate.
Aircall: Common among SaaS teams for its smooth interface and the ability for reps to record up to 10 different voicemails for specific lead segments.
Convoso: An enterprise-level platform that specifically integrates ringless technology into its outbound dialer to maximize reach while maintaining TCPA.
CloudTalk: A global leader for international sales teams, providing automated voicemail drops service to over 160 countries to boost connection rates.
Ringover: Known for its Power Dialer and user-friendly dashboard and easy voicemail drop.
Final Thoughts
Ringless voicemails are becoming a popular tool for its mass capacity and convenience. It saves agents time and contacts can hear the message whenever it’s suitable.
From political campaign messages, appointment confirmation to payment reminder, the uses of RVMs are diverse. However, the system do have some issues as well and its inability to address urgency lacks it from becoming the most ideal choice for business owners.
