Where your callers work affects how much you pay and when they can call US customers. US-based callers work in the United States and usually cost the most. Nearshore callers work in nearby countries, such as Mexico and Colombia. They usually cost less. And offshore callers work in countries farther away, such as India, Bangladesh […]

Trucking insurance objections fall under two categories. The first category is insurance sales, which come with four objections: an existing agent, price, email and renewal timing. The second category has three objections that come from truckers alone: about driving, leased-on coverage and new authorities. A setter can answer each one with a booking line, while […]