How to Overcome Cold Calling Anxiety
Cold-calling anxiety is a formidable challenge faced by many in sales. It is more than just nerves before dialing a number. It’s a psychological hurdle
9 Proven Telemarketing Appointment Setting Strategy For B2B
Despite the rise of digital marketing channels, the power of personal conversation through telemarketing in influencing business decisions cannot be underestimated. However, a telemarketing campaign’s
How To Generate Leads For Financial Advisors?
Let’s start with a statistic: over 90% of financial advisors tend to leave the industry within three years. What can be the root cause of this dramatic
Why Is Cold Calling Important in Business?
Cold calling is still essential in business just because of its scope of direct communication. Nowadays, digital marketing strategies often take center stage in business.
What Is Agent Utilization In A Call Center?
Agent utilization in a call center is a critical metric that measures how effectively agents are occupied with their tasks. This KPI is directly tied
What Is Occupancy In Call Center?
In a call center context, “occupancy” refers to the percentage of time that call center agents spend actively handling customer interactions or performing work-related tasks
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